Hug Plumbing, Heating, & Cooling Mission Statement

The mission of Hug Plumbing, Heating, & Cooling is to strive for continued growth in the greater Santa Rosa and Sonoma County community by providing quality plumbing, heating, and cooling repair services by a team of specialists that are dedicated to the complete satisfaction of each and every member of the community that requires repair service. Hug Plumbing, Heating, & Cooling will achieve this by adhering to the following principles:

  • Hiring a team of specialists including our Santa Rosa Furnace Contractors, Santa Rosa Air Conditioning Contractor, Santa Rosa Plumbing Contractors, and Santa Rosa Plumbers, that maintain high ethical standards, are well trained and dedicated to a continued goal of 100% customer satisfaction.
  • Ongoing education and training to our staff.
  • Maintaining a up-to-date appliance data.
  • Purchasing and maintaining only the best diagnostic equipment available.
  • Keeping an environmentally responsible shop.
  • Ensuring a clean, safe work environment.
  • Constantly performing evaluations of our organization's goals and establishing new goals for the overall betterment of our company, staff, and the greater Santa Rosa community.

Hug Plumbing, Heating, & Cooling will strive to improve our industry's reputation with our integrity and education of our community

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Satisfied Customer

We were very nervous and extremely irritated by the service we received from another plumber. Mark saved the day! Not only did he arrived on time, but found the problem quickly and fixed the problem quickly. He was patient w/ my questions, and explained everything he was doing including what and where the problems were. He was professional and put our minds at ease. Thanks again, Mark.

Tom
Saint Helena

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