Hug Plumbing, Heating, & Cooling Mission Statement

The mission of Hug Plumbing, Heating, & Cooling is to strive for continued growth in the greater Santa Rosa and Sonoma County community by providing quality plumbing, heating, and cooling repair services by a team of specialists that are dedicated to the complete satisfaction of each and every member of the community that requires repair service. Hug Plumbing, Heating, & Cooling will achieve this by adhering to the following principles:

  • Hiring a team of specialists including our Santa Rosa Furnace Contractors, Santa Rosa Air Conditioning Contractor, Santa Rosa Plumbing Contractors, and Santa Rosa Plumbers, that maintain high ethical standards, are well trained and dedicated to a continued goal of 100% customer satisfaction.
  • Ongoing education and training to our staff.
  • Maintaining a up-to-date appliance data.
  • Purchasing and maintaining only the best diagnostic equipment available.
  • Keeping an environmentally responsible shop.
  • Ensuring a clean, safe work environment.
  • Constantly performing evaluations of our organization's goals and establishing new goals for the overall betterment of our company, staff, and the greater Santa Rosa community.

Hug Plumbing, Heating, & Cooling will strive to improve our industry's reputation with our integrity and education of our community

Contact Information

2777 Yulupa Ave.
Ste. 345
Santa Rosa CA 95405
Tel. 707 385 1209 or 888-HUG-PLUM
Fax 707 566-7004

Satisfied Customer

Hug Plumbing is the contractor for my home warranty service. I was apprehensive at first: Hug isn't Based in Vacaville and I hadn't heard of firms doing plumbing, heating, and cooling. I had no need to worry. Dave from Hug called me before 9 am in the morning and set up a time to look at the a/c that day. I was very grateful because It was one of the first hot weeks of the summer with temperatures forecast to be over a hundred in a couple of days. I knew Hug and everyone else would be swamped with a/c calls. Dave is based in Vacaville and the service was excellent. He stayed in touch so I always knew what was going on like waiting for parts or whatever. Dave explained everything to me--what the problem was, what was needed to fix it, the procedure and how long it would take--so I knew what to expect. Dave worked really well with my home warranty company so parts and so on were ready at the warehouse in a very short time. I will definitely be calling Hug again if I need plumbing, heating, or cooling services. They are honest, hard-working, and have great customer service!

Kate M
Vacaville, CA

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